Privacy Policy

Last Updated: January 23, 2026

1. Introduction

NovaTots (Great Asia) Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with Singapore's Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and business information
  • Payment and billing information
  • Account credentials and preferences
  • Communication preferences

2.2 Automatically Collected Information

When you access our services, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Location data (with your consent)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information from business partners, service providers, and publicly available sources to enhance our understanding of your needs and improve our services.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and security alerts
  • Communicate with you about products, services, and promotional offers
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations and enforce our terms

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights Under PDPA

Under Singapore's PDPA, you have the following rights:

  • Right to Access: Request access to your personal data we hold
  • Right to Correction: Request correction of inaccurate or incomplete data
  • Right to Withdraw Consent: Withdraw consent for data processing (where applicable)
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing of your personal data for direct marketing

To exercise these rights, please contact us at privacy@novatots.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Singapore. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NovaTots (Great Asia) Private Limited

Email: privacy@novatots.com

Address: Singapore

Data Protection Officer: dpo@novatots.com

13. Complaints

If you believe that we have not complied with this Privacy Policy or your data protection rights, you may lodge a complaint with the Personal Data Protection Commission of Singapore (PDPC) at www.pdpc.gov.sg.